Terms and Conditions of Sale (GTC)

These Terms and Conditions govern the use of our online shop and cover orders, payment, delivery, withdrawal and returns.

1. Scope

These Terms and Conditions apply to all orders placed through our online shop at www.ilovekura.eu.

A consumer is any natural person entering into a contract for purposes which are predominantly outside their trade, business, craft or profession.

A trader is any natural or legal person, or partnership with legal capacity, acting in the exercise of their trade, business, craft or profession when entering into a contract.

The version of these Terms in force at the time your order is placed applies to that order.

2. Contracting party

The contract of sale is concluded with:

SAVELIA COMPANY Sp. z o.o.
ul. Święty Marcin 29/8
61-806 Poznań
Poland

Commercial register: Krajowy Rejestr Sądowy (National Court Register, Poland)
KRS: 0001107827
VAT identification number: PL7831904908
E-mail: info@ilovekura.eu
Telephone: +48 660 858 878

3. Offer and formation of the contract

The presentation of products in our online shop is not a legally binding offer but a non-binding online catalogue.

Before you submit your order, the checkout shows you the main characteristics of the goods, the total price including tax, all delivery and additional charges, the payment method, the delivery period, and how to identify and correct input errors.

By clicking the button “Order with obligation to pay” you place a binding order for the goods in your basket.

We acknowledge receipt of your order without undue delay by e-mail. This acknowledgement is not yet an acceptance. The contract is concluded once we expressly accept your order, dispatch the goods, or — for payment methods expressly identified as such — confirm payment.

We send you confirmation of the concluded contract on a durable medium by e-mail. This confirmation sets out all pre-contractual information, these Terms, the information on your right of withdrawal and the model withdrawal form. It serves as your proof of purchase.

We account for VAT under the EU One-Stop-Shop scheme and do not issue invoices as a matter of course for sales to consumers. An invoice is issued on request to info@ilovekura.eu.

4. Prices and delivery charges

All prices are final prices in euro and include the statutory value added tax applicable in the country of delivery. For deliveries to Denmark, prices are shown in Danish kroner including Danish VAT.

Delivery charges are shown separately and in full before you complete your order.

Where we announce a price reduction, we state the lowest price we applied during the thirty days before the reduction.

For deliveries outside the European Union, additional customs duties, taxes or import charges may apply and are borne by the customer.

5. Delivery and delivery times

Delivery is made to the delivery address given by the customer.

Unless stated otherwise on the product page, the delivery period is up to [X] working days.

If we fail to deliver within the agreed period, you may set an additional reasonable period. If we fail to deliver within that period as well, you are entitled to terminate the contract and receive a refund of all sums paid without undue delay.

We inform customers without delay of any delay in delivery.

Partial deliveries are permitted where reasonable for the customer and do not give rise to additional delivery charges.

Where a consignment is returned to us because of an incorrect address, refusal of acceptance or repeated unsuccessful delivery attempts for which the customer is responsible, we may claim the additional costs actually incurred. This does not affect your statutory right of withdrawal.

6. Payment

The following payment methods are available, depending on the country and technical availability: [list actual methods, e.g. PayPal, card, iDEAL, Bancontact, MobilePay, MB WAY]. The methods actually available are shown at checkout.

Payments are processed by external payment service providers, whose terms and privacy policies apply in addition to ours.

We do not charge any fee for the use of a particular payment method beyond the cost we incur.

Payment falls due on conclusion of the contract unless a different payment method has been agreed.

7. Retention of title

The goods remain our property until payment has been made in full. Risk of loss and damage passes to you on physical delivery of the goods to you or to a third party designated by you other than the carrier.

8. Right of withdrawal

Consumers have a statutory right to withdraw from the contract within 14 days. Full details are set out in our separate Withdrawal Policy, which forms part of these Terms.

9. Exclusions from the right of withdrawal

The right of withdrawal does not apply to contracts for the supply of goods:

which are not prefabricated and are made on the basis of an individual choice or decision by the customer
which are clearly personalised
which are clearly tailored to the customer’s personal requirements

This exclusion applies only where the product is expressly and clearly identified as customised or personalised before the order is placed. Standard items offered in different colour, size or design variants are not personalised for this purpose, and the full right of withdrawal applies to them.

10. Return costs

If you withdraw from the contract, you bear the direct cost of returning the goods, unless a statutory exception applies or we have expressly agreed otherwise. Because of their size and weight, our products cannot normally be returned by post; an estimate of the return cost is set out in our Withdrawal Policy.

For justified complaints, transport damage or incorrect deliveries, we bear the cost of return.

11. Statutory guarantee of conformity

The statutory rules on lack of conformity apply. We are liable for ensuring that the goods conform to the contract on delivery.

The minimum period is two years from delivery. Longer periods or different rules apply in some countries, and the rule most favourable to you under the law of your country of residence always prevails. In Spain and Portugal the period is three years. In the Netherlands there is no fixed period: what governs is the reasonably expected lifespan of the product.

Where goods do not conform, you are entitled to have them brought into conformity by repair or replacement, at your choice, unless the chosen remedy is impossible or would impose disproportionate costs. If the remedy fails, is refused, is not provided within a reasonable time or causes significant inconvenience, you are entitled to a price reduction or to terminate the contract.

We bear the costs of bringing the goods into conformity, including shipping, labour and materials.

Natural characteristics of wood — variations in grain, colour, knots and minor structural differences — do not constitute a lack of conformity, provided the intended use and the stated characteristics are not impaired. This does not restrict your statutory rights.

12. Assembly and use

Where products are supplied for self-assembly, the enclosed instructions must be followed.

The customer is responsible for assembling the products correctly and for checking regularly that fixings and connections remain secure.

Products intended for children must be used only under adult supervision.

Damage demonstrably caused by incorrect assembly, improper use, overloading, unauthorised modification or failure to follow the instructions does not constitute a lack of conformity. Defects resulting from inadequate or incorrect assembly instructions are our responsibility.

13. Product safety

Information on the manufacturer, the responsible person in the European Union, product identification and safety warnings under Regulation (EU) 2023/988 on general product safety is provided on the product page, on the product itself or on its packaging.

Manufacturer and responsible person in the EU: SAVELIA COMPANY Sp. z o.o., ul. Święty Marcin 29/8, 61-806 Poznań, Poland — info@ilovekura.eu

Safety incidents can be reported to info@ilovekura.eu.

14. Trade mark notice and compatibility

I LOVE KURA is an independent brand.

There is no economic or corporate connection with Inter IKEA Systems B.V.

The designations IKEA and KURA are used solely to describe compatibility.

The products offered are accessories and are not original IKEA-branded products.

15. Liability

We are liable without limitation for intent and gross negligence, and for injury to life, body or health.

In cases of simple negligence we are liable only for breach of a material contractual obligation — one whose fulfilment makes proper performance of the contract possible in the first place and on whose observance the customer may regularly rely — and our liability is limited to the foreseeable damage typical of this type of contract.

Liability under mandatory product liability law is unaffected.

Mandatory liability rules of the consumer’s country of residence are unaffected. Where this clause would be invalid or unfair under the law of the consumer’s country of residence, it does not apply to that consumer.

16. Complaints and dispute resolution

We aim to resolve complaints directly and amicably. Please contact us first at info@ilovekura.eu.

The European Online Dispute Resolution platform was discontinued on 20 July 2025 under Regulation (EU) 2024/3228 and is no longer available. A list of consumer dispute resolution bodies in the Member States is maintained by the European Commission at consumer-redress.ec.europa.eu/dispute-resolution-bodies.

Country-specific information on the competent body and on our participation is set out in the “Country-specific information” section below.

17. Governing law

These Terms are governed by the law of the Republic of Poland, excluding the UN Convention on Contracts for the International Sale of Goods.

As against consumers, this choice of law applies only to the extent that it does not deprive the consumer of the protection afforded by the mandatory provisions of the law of the country in which they have their habitual residence.

Consumers may bring proceedings against us either at our registered office or before the courts of their country of residence. We may bring proceedings against a consumer only before the courts of that consumer’s country of residence.

18. Contract language

The contract may be concluded in the following languages: [list the languages actually offered]. The language version in which the contract was concluded governs that contractual relationship.

19. Non-discriminatory access

We provide customers from all EU Member States with non-discriminatory access to our online shop in accordance with Regulation (EU) 2018/302. This does not create an obligation to deliver to countries we do not serve; in that case you may arrange collection or onward shipping yourself.