{"id":40558,"date":"2026-04-22T13:41:10","date_gmt":"2026-04-22T13:41:10","guid":{"rendered":"https:\/\/ilovekura.eu\/annuler-votre-commande\/"},"modified":"2026-10-02T06:50:01","modified_gmt":"2026-10-02T06:50:01","slug":"annuler-votre-commande","status":"publish","type":"page","link":"https:\/\/ilovekura.eu\/fr\/annuler-votre-commande\/","title":{"rendered":"Annuler votre commande"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"40558\" class=\"elementor elementor-40558 elementor-14\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-7ebefc5 e-flex e-con-boxed e-con e-parent\" data-id=\"7ebefc5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d05b0cd color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"d05b0cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Si vous avez chang\u00e9 d\u2019avis, vous pouvez vous r\u00e9tracter de votre achat dans un d\u00e9lai de quatorze jours suivant la r\u00e9ception de votre commande, sans avoir \u00e0 justifier de motif.<\/p><p>Remplissez le formulaire ci-dessous et nous vous confirmerons la r\u00e9ception par e-mail imm\u00e9diatement. Vous pouvez \u00e9galement nous \u00e9crire tout simplement \u00e0 info@ilovekura.eu \u2014 l\u2019utilisation de ce formulaire est facultative, et toute d\u00e9claration d\u00e9nu\u00e9e d\u2019ambigu\u00eft\u00e9 suffit. <\/p><p>Avant de renvoyer quoi que ce soit, veuillez lire notre page sur le Droit de r\u00e9tractation, qui explique les d\u00e9lais, l\u2019adresse de retour et les frais de renvoi des marchandises.<\/p><h3>Formulaire de r\u00e9tractation<\/h3><p><strong>Num\u00e9ro de commande (obligatoire)<\/strong><br\/>Vous le trouverez dans votre e-mail de confirmation de commande.<\/p><p><strong>Votre nom (obligatoire)<\/strong><\/p><p><strong>Votre adresse (obligatoire)<\/strong><\/p><p><strong>Adresse e-mail (obligatoire)<\/strong><br\/>Nous vous enverrons votre confirmation ici.<\/p><p><strong>Date de la commande<\/strong><\/p><p><strong>Date de r\u00e9ception des marchandises<\/strong><\/p><p><strong>De quels articles vous r\u00e9tractez-vous ? (obligatoire)<\/strong><br\/>Veuillez lister les produits. Si vous vous r\u00e9tractez pour l\u2019ensemble de la commande, \u00e9crivez \u00ab commande enti\u00e8re \u00bb. <\/p><p><strong>Motif de la r\u00e9tractation (facultatif)<\/strong><br\/>Vous n\u2019avez pas besoin de donner de motif. Cela nous aide simplement \u00e0 am\u00e9liorer nos produits. <\/p><p>\u2610 <strong>Je confirme que je souhaite me r\u00e9tracter du contrat de vente pour les articles list\u00e9s ci-dessus. (obligatoire)<\/strong><\/p><p><strong>[ Envoyer la r\u00e9tractation ]<\/strong><\/p><h3>Ce qu\u2019il se passe ensuite<\/h3><p>Nous confirmons la r\u00e9ception de votre r\u00e9tractation par e-mail imm\u00e9diatement.<\/p><p>Nous remboursons tous les paiements re\u00e7us de votre part, y compris les frais de livraison initiaux, dans les quatorze jours suivant la r\u00e9ception de votre avis. Nous utilisons le m\u00eame mode de paiement que celui que vous avez utilis\u00e9 pour votre commande. Nous pouvons diff\u00e9rer le remboursement jusqu\u2019\u00e0 ce que nous ayons re\u00e7u les marchandises, ou jusqu\u2019\u00e0 ce que vous nous ayez fourni une preuve d\u2019exp\u00e9dition, la date retenue \u00e9tant celle du premier de ces faits.  <\/p><p>Vous devez renvoyer les marchandises dans les quatorze jours suivant la notification de votre r\u00e9tractation. L\u2019adresse de retour et les frais de renvoi des marchandises sont indiqu\u00e9s sur notre page Droit de r\u00e9tractation. <\/p><p>Objet : Votre r\u00e9tractation \u2014 commande [order number]<\/p><p>Bonjour [name],<\/p><p>Nous avons bien re\u00e7u votre avis de r\u00e9tractation pour la commande [order number], soumis le [date]. Cet e-mail en confirme la r\u00e9ception. <\/p><h3>Ce que vous devez faire<\/h3><p>Veuillez renvoyer les marchandises dans les quatorze jours \u00e0 compter d\u2019aujourd\u2019hui \u00e0 :<\/p><p>SAVELIA COMPANY \u2013 Zi\u0119ciak<br\/>Liselotte-Herrmann-Stra\u00dfe 6<br\/>02625 Bautzen<br\/>Allemagne<\/p><p>Les frais directs de renvoi sont \u00e0 votre charge. Les d\u00e9tails se trouvent sur notre page Droit de r\u00e9tractation : <span style=\"text-decoration: underline;\"><a href=\"https:\/\/ilovekura.eu\/withdrawal-policy\/\" target=\"_blank\" rel=\"noopener\">https:\/\/ilovekura.eu\/withdrawal-policy\/<\/a><\/span> <\/p><h3>Ce que nous allons faire<\/h3><p>Nous rembourserons tous les paiements re\u00e7us de votre part, y compris les frais de livraison initiaux, dans les quatorze jours \u00e0 compter d\u2019aujourd\u2019hui, en utilisant le m\u00eame mode de paiement que celui que vous avez utilis\u00e9 pour votre commande. Nous pouvons diff\u00e9rer le remboursement jusqu\u2019\u00e0 ce que nous ayons re\u00e7u les marchandises ou votre preuve d\u2019exp\u00e9dition, la date retenue \u00e9tant celle du premier de ces faits. <\/p><p>Si quelque chose n\u2019est pas clair, r\u00e9pondez simplement \u00e0 cet e-mail.<\/p><p>Bien cordialement,<br\/>I Love KURA<br\/>info@ilovekura.eu<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-6a40b43f e-flex e-con-boxed e-con e-parent\" data-id=\"6a40b43f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63a34718 elementor-widget elementor-widget-shortcode\" data-id=\"63a34718\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><form class=\"woocommerce-form woocommerce-form-order-withdrawal-request order-withdrawal-request\" method=\"post\">\n\t\n\t<div class=\"eu-owb-notice-wrapper\"><\/div>\n\n\t<div class=\"eu-owb-form-fields\">\n\t\t\t\t\t<div class=\"form-row form-row-full form-row-order-number validate-required\" id=\"order-withdrawal-request-order-number_field\" data-priority=\"\"><label for=\"order-withdrawal-request-order-number\" class=\"required_field\">Contract Identification, e.g. order number&nbsp;<span class=\"required\" aria-hidden=\"true\">*<\/span><\/label><span class=\"woocommerce-input-wrapper\"><input type=\"text\" class=\"input-text \" name=\"order_number\" id=\"order-withdrawal-request-order-number\" placeholder=\"\"  value=\"\" maxlength=\"20\" aria-required=\"true\" autocomplete=\"off\" \/><\/span><\/div>\n\t\t\t<div class=\"form-row form-row-full form-row-email validate-email validate-required\" id=\"order-withdrawal-request-email_field\" data-priority=\"\"><label for=\"order-withdrawal-request-email\" class=\"required_field\">Email&nbsp;<span class=\"required\" aria-hidden=\"true\">*<\/span><\/label><span class=\"woocommerce-input-wrapper\"><input type=\"text\" class=\"input-text \" name=\"email\" id=\"order-withdrawal-request-email\" placeholder=\"\"  value=\"\" aria-required=\"true\" autocomplete=\"email\" \/><\/span><\/div>\n\t\t\t<div class=\"form-row form-row-full form-row-email-repeat validate-required\" id=\"order-withdrawal-request-email-repeat_field\" data-priority=\"\"><label for=\"order-withdrawal-request-email-repeat\" class=\"required_field\">Email (repeat)&nbsp;<span class=\"required\" aria-hidden=\"true\">*<\/span><\/label><span class=\"woocommerce-input-wrapper\"><input type=\"text\" class=\"input-text \" name=\"email_repeat\" id=\"order-withdrawal-request-email-repeat\" placeholder=\"\"  value=\"\" aria-required=\"true\" autocomplete=\"email\" \/><\/span><\/div>\n\t\t\t<div class=\"form-row form-row-first form-row-first-name\" id=\"order-withdrawal-request-first-name_field\" data-priority=\"\"><label for=\"order-withdrawal-request-first-name\" class=\"\">First name&nbsp;<span class=\"optional\">(facultatif)<\/span><\/label><span class=\"woocommerce-input-wrapper\"><input type=\"text\" class=\"input-text \" name=\"first_name\" id=\"order-withdrawal-request-first-name\" placeholder=\"\"  value=\"\" maxlength=\"40\" autocomplete=\"off\" \/><\/span><\/div>\n\t\t\t<div class=\"form-row form-row-last form-row-last-name\" id=\"order-withdrawal-request-last-name_field\" data-priority=\"\"><label for=\"order-withdrawal-request-last-name\" class=\"\">Last name&nbsp;<span class=\"optional\">(facultatif)<\/span><\/label><span class=\"woocommerce-input-wrapper\"><input type=\"text\" class=\"input-text \" name=\"last_name\" id=\"order-withdrawal-request-last-name\" placeholder=\"\"  value=\"\" maxlength=\"40\" autocomplete=\"off\" \/><\/span><\/div>\n\t\t\t<div class=\"clear\"><\/div>\n\n\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t<input type='hidden' name='lang' value='fr' \/>\n\t\t\t\n\t\t\n\t\t<div class=\"form-row form-row-submit\" id=\"order-withdrawal-request-submit\">\n\t\t\t<input type=\"hidden\" id=\"_wpnonce\" name=\"_wpnonce\" value=\"1cdef8658f\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/fr\/wp-json\/wp\/v2\/pages\/40558\" \/>\t\t\t<button type=\"submit\" class=\"woocommerce-button button woocommerce-form-return_request__submit\" name=\"order_withdrawal_request\" value=\"Confirm withdrawal\">Confirm withdrawal<\/button>\n\t\t<\/div>\n\t\n\t<div class=\"clear\"><\/div>\n\t<\/form>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Si vous avez chang\u00e9 d\u2019avis, vous pouvez vous r\u00e9tracter de votre achat dans un d\u00e9lai de quatorze jours suivant la<\/p>\n","protected":false},"author":1,"featured_media":39219,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"inline_featured_image":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"_joinchat":[],"footnotes":""},"class_list":["post-40558","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Annuler votre commande - I Love KURA<\/title>\n<meta name=\"description\" content=\"Annuler votre commande chez I Love KURA : soumettez votre num\u00e9ro de commande et votre adresse e-mail pour confirmer la r\u00e9tractation de votre contrat d&#039;achat.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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